Women’s Handloom Soft Lichi Silk Saree with Silver & Gold Zari

1. Processing Time
1.1. Orders are typically processed within 0-7 business days after payment confirmation.
1.2. Orders placed on weekends or holidays will be processed on the next business day.
1.3. Customized or pre-order items may require additional processing time, which will be communicated at checkout.

2. Shipping Methods & Delivery Time
2.1. We offer the following shipping options:

• Standard Shipping: Product will be delivered within 0-7 business days.
• Express Shipping: Estimated delivery within 0-5 business days.
  2.2. Delivery times vary based on location, courier service, and any unforeseen circumstances (e.g., weather, customs delays).
  2.3. Customers will receive a tracking number once their order has been shipped.

3. Shipping Costs
3.1. Shipping charges are calculated at checkout based on the delivery location and selected shipping method.
3.2. Free shipping may be available for orders above a specified amount, as indicated on our website.

4. International Shipping
4.1. We offer international shipping to select countries. Delivery times and shipping costs vary by destination.
4.2. Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

5. Order Tracking
5.1. Once your order has been shipped, you will receive a confirmation email with tracking details.
5.2. You can track your order through our website or the courier’s tracking portal.

6. Failed Delivery & Address Issues
6.1. Please ensure that your shipping address is accurate and complete at checkout.
6.2. If a delivery attempt fails due to an incorrect address, additional shipping charges may apply for re-delivery.
6.3. The Gray Law is not responsible for lost or stolen packages marked as ‘delivered’ by the courier.

7. Delayed or Lost Shipments
7.1. If your order is significantly delayed beyond the estimated delivery timeframe, please contact us on email aarvyafashion@gmail.com or call us on +91 8849088685.
7.2. In cases of lost shipments, we will assist in filing a claim with the courier service.

8. Contact Information
For any shipping-related inquiries, please reach out to our support team at aarvyafashion@gmail.com or call us on +91 8849088685.

Thank you for shopping with aarvyafashion. We appreciate your support!

At aarvyafashion, we are committed to ensuring your satisfaction with every purchase. If for any reason you are not fully satisfied, our refund policy is as follows:

Eligibility for Refunds

• Items must be returned within 3 days of delivery.
• Products must be unused, unwashed, and in their original condition with all tags and packaging intact.
• Refunds are not applicable to final sale or customized items.

How to Request a Refund

1. Contact our customer support team at +91 8849088685 with your order details.
2. Provide proof of purchase and reasons for the return.
3. We will issue a Return Authorization Number (RAN) and instructions for shipping the item back to us.

Refund Process

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be credited within 7-10 business days, and the amount will be credited back to your original payment method.

Shipping Costs

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
• Shipping fees are non-refundable.

Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a full refund, including shipping costs.

Exchanges
All the Approved exchange and replacement will be completed with in 10 business  working days

Contact Us
For further assistance, please  call us +91 8849088685